Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders in a timely and reliable manner.

Order Processing

- All orders are processed within 1–3 business days.

- Orders are not shipped or delivered on Sundays or public holidays.

- In case of high order volume, shipments may be delayed slightly. We will notify you if there is a significant delay.

Shipping Time

- Standard Delivery: 5–8 business days

- Express Delivery (if available): 2–4 business days

Delivery times may vary depending on your location and external factors such as weather or courier delays.

Shipping Charges

- Shipping charges are calculated at checkout based on your location.

- We may offer free shipping on selected products or above a certain order value.

Order Tracking

- Once your order is shipped, you will receive a tracking ID via SMS or email.

- You can use this ID to track your order in real time.

Delivery Issues

- If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery.

- We will work with our shipping partners to resolve the issue as quickly as possible.

Incorrect Address

- Please ensure your shipping address is correct at checkout.

- We are not responsible for orders delivered to incorrect addresses provided by customers.

Cash on Delivery (COD)

- COD is available on eligible orders.

- Please ensure you are available at the time of delivery to receive your order.

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If you have any questions about shipping, feel free to contact our support team.

Thank you for choosing us!